OK, I guess I'll get to this now, since new information has since come out that fills in some of the blanks. I think that you can consider this my review/summary of Shattered, which I realize has taken me forever to get done. Shattered is a lot like a biopic on a rock band as written by a groupie. You wouldn't expect a groupie to be totally objective about the roadies, managers and musicians who are passing her around (along with chlamydia), I mean, she's so in their thrall that she couldn't possibly have anything bad to say, right?
But if you were looking for prurient details, of course you'd ask a groupie. Cult mentalities are weird that way. You see, the groupie is so completely convinced of the greatness of the musicians that they're banging, that the mere fact that they are grungy drug addicts doesn't phase her. The groupie is so sure of the unassailable stature of the object of their infatuation that they're free to develop a sort of detached objectivity. So she's free to mention that the drummer always hogs all the heroin to himself and that the bassist has crabs because tee hee, aren't they the greatest? Everyone has their own little eccentricities!
That's basically the vibe I get from Shattered. It's written by two journalists or correspondents or whatever who have followed the Clintons around for years. They're both very pro-Clinton, and both fairly familiar with the workings of Clintonworld. In fact, they refer to the orbit of sycophants, money launderers, and various other operatives as "Clintonworld." I really get the impression that the authors have drunk so deep of the kool-aid that they've actually come all the way around and become quite equitable in their treatment of the whole affair.
So, if you're interested in a (mostly) fact-based, blow-by-blow of the 2016 Clinton campaign, Shattered is the book for you. Does that actually sound sort of boring and painful to read? Well, you're right. You'll note that the price of the book plummeted only months after release. It turns out that even salacious details about the Hillary campaign are still fucking boring. When I tried to read it I got maybe three chapters in, and then skipped to the end which is all about the election night Gotterdamerung. Pretty much that one is the only chapter worth reading because it's really funny.
So, here's my executive summary of what we know now about the glorious 2016 shitshow:
1) Hillary Clinton's campaign was a mess because Hillary Clinton is not a good leader. Shattered actually says in the forward that the authors expect that the book will humanize Hillary Clinton to people who dislike her (presumably they mean Sanders supporters). It does not. Shattered actually has very little to say about Hillary Clinton, simply because she didn't do very much. Right-wing radio talk show host are wrong; Hillary Clinton is not a fire-breathing bulldyke. She would be a lot more effective if that were the case. Clinton is consistently portrayed as passive, distant and indecisive. All of the exciting backstabbing and skulduggery was committed by her underlings. Clinton lacked the energy and ability to sort her employees out and make them work as a cohesive team.
2) Most of the energy of the 2016 Hillary Clinton campaign was taken up by Hillary Clinton's underlings attempting to sabotage each other. The authors identified four major factions in the Clinton campaign that were constantly feuding. One of the largest divisions was between Robbie Mook, the campaign manager, and almost everyone else. Mook was seen as a young, energetic and savvy rising star in the Democratic Party apparatus, which he was, but he was also pathologically distrustful and obsessed with personal power. He went so far as to dismember a pro-Hillary grassroots organization called Ready for Hillary, because he would methodically attack and undermine anyone in the Hillary campaign that he did not have direct, personal authority over. There were a few exceptions; apparently he didn't try to fuck with Huma Abedin because he knew better, but even if Mook grudgingly respected someone, he would still jealously hoard information and see any questions about what he was doing as an attack on his power base.
3) Robbie Mook was an early champion of computer-driven analytics in place of traditional polling. He saw it as being much cheaper, and Hillary was very interested in running a more streamlined campaign than she did in 2008. Nevermind that she outspent Trump something like 7:5, the point was that she intended to run a streamlined campaign, so Mook's ideas about how a campaign ought to be operated were very interesting to her. The problem was that any time that the analytics conflicted with polling or other data, Mook would double down and insist that his analytics-driven system was the best. Again, he was a newcomer to Clintonworld, so any questions about the methodology he saw as questions about his competence, and he saw questions about his competence as a prelude to his ouster, since there were plenty of other ambitious people around him who wouldn't mind his job.
4) On top of Mook enforcing a sort of blind faith in new ways of predicting voter behavior, not a single person in the Clinton campaign wanted to listen to Bill Clinton. Bill Clinton's story, as related in Shattered, is actually pretty funny. Every consultant and operator in Clintonworld saw Bill as a potential liability that needed to be contained. Maybe let him off his leash to do a brief endorsement or interview or something. Hillary's underlings saw Bill Clinton as a loose cannon who would not think twice before accidentally sabotaging the campaign. In fairness to them, they weren't wrong about that. The impromptu meeting between Bill Clinton and Loretta Lynch at an airport probably wasn't an attempt at sneaky, underhanded influence of the investigation into Hillary's email server. The leaked DNC emails all seem to indicated that Clinton insiders were shocked and had not expected the event at all. Bill Clinton just does whatever the fuck he wants all the time, and Hillary's people spent a lot of time worrying about what idiotic stunt he might perform next.
... Thing of it was though, Bill Clinton in his prime had absolutely unmatched political instincts, and even by 2016 they were still quite sharp. Mook and other big shots always ignored Bill's advice, but events would prove Bill right again and again. Bill Clinton apparently found the Brexit decision particularly shocking, and spent a lot of time after that darkly muttering about a worldwide populist backlash. More specifically, Bill Clinton asked to know why his wife's campaign wasn't spending more time and money on the Midwest, and near the end of the campaign he even went off script and started campaigning to blue-collar union workers on his own initiative. So Bill Clinton basically got to be part Cassandra, part poorly-trained golden retriever that wants to get into the trash and sniff everyone's crotch.
5) The DNC was seriously fucked up, and all the big players knew it. Donna Brazile mentions that Obama had left the organization severely in debt. She did not mention that Obama created a parallel, competing organization. Obama had very little faith in the effectiveness of the DNC even before then. It's not clear why the Clinton campaign forcibly took over the DNC, but I suspect that Mook saw it as another potential personal fiefdom. During the time that Obama was president, he had the personal clout to reorganize things like this, but now it appears that there is a serious vacuum in the Democratic Party's leadership.
6) All of the dysfunctional dynamics listed came to a head on election night. Mook and Conway had made a deal that their respective candidate would make a statement conceding within fifteen minutes of the Associated Press declaring an overall winner. Naturally, Hillary's people reneged on this agreement because they were an absolute mess and couldn't do anything right. A number of her people argued that she should concede, but some others opposed since they believed that the situation was like the 2000 election, and conceding could put them in a bad position if it came down to a legal battle (nevermind that it was obvious that they had lost by a wide margin by that point). The debate stretched on long after the AP had called the race. Hillary Clinton didn't say anything because Hillary Clinton is indecisive. Eventually, Barack Obama had a surrogate call and heavily imply that Hillary needed to concede. This was enough to get John Podesta to make a statement that wasn't really a concession, and Hillary's people thought that would be enough. Obama wasn't having any of their shit and personally called Clinton to tell her that she needed to concede. Then he personally called John Podesta to make sure that he told Hillary that she needed to concede, pronto. Barack Obama was the only adult in the room, and he wasn't even in the room.
According to Shattered, Bill knew what the fuck was up well before then. Several hours before the AP called the race, Bill had telephoned a number of his friends and told them not to bother coming to the victory party. Then he started muttering about Brexit and populist backlash again.